Kind Environment and Wicked Environment

Source: Semantic Scholar/Sage, 2015

.. wicked learning environments. He described these as situations in which feedback in the form of outcomes of actions or observations is poor, misleading, or even missing.

In contrast, in kind learning environments, feedback links outcomes directly to the appropriate actions or judgments and is both accurate and plentiful. In determining when people’s intuitions are likely to be accurate, this framework emphasizes the importance of the conditions under which learning has taken place.

Kind learning environments are a necessary condition for accurate intuitive judgments, whereas intuitions acquired in wicked environments are likely to be mistaken.

Related Resource: The Verge, May 2019

The most kind environment is one where all the information is totally available, you don’t have to search for it, patterns repeat, the possible situations are constrained so you’ll see the same sort of situations over and over, feedback on everything you do is both immediate and 100 percent accurate, there’s no human behavior involved other than your own.

Whereas on the opposite side, with wicked environments, not all information is available when you have to make a decision. Typically you’re dealing with dynamic situations that involve other people and judgments, feedback is not automatic, and when you do have feedback it may be partial and it may be inaccurate.

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